Repair Services — FAQ & Policies

Our Services

DisplayCellPros Express Technical Repair specializes in premium electronic repair for smartphones, tablets, gaming consoles, and computers. Most repairs are completed same-day.

Service Turnaround
Screen & Display Replacement 30–45 minutes
Battery Replacement 20–30 minutes
Charging Port Repair Same day
Camera & Lens Repair Same day
Water & Liquid Damage Diagnostic same day
Micro-Soldering & Logic Board Varies by complexity
Back Glass & Frame Housing Same day

Pricing & Diagnostics

  • Flat Transparent Pricing — You get a firm quote before any work begins. No hidden fees, no surprise labor charges.
  • Price Match Guarantee — We'll match any valid written quote from a local authorized repair provider using comparable quality parts.

Warranty Coverage

  • Lifetime Display Warranty — All premium display assemblies are covered for life against touch unresponsiveness, digitizer defects, and manufacturing issues. Excludes physical cracking or new liquid damage.
  • 1-Year Battery Warranty — Every battery replacement is covered 12 months against premature degradation.
  • 90-Day Parts & Labor Warranty — All charging ports, micro-soldering, and internal hardware repairs are covered for 90 days.

Tribal Member Benefits

Registered tribal members receive a 20% discount on all repair services.

How to apply your benefit:

  • In-store: present your tribal enrollment ID or CDIB card at the counter.
  • Online: verify your tribal membership in your account before checkout. Once you are verified, the discount applies automatically.

Washington sales tax applies to repair services and is calculated at checkout based on your delivery location.

Appointments & Mail-In

  • Priority appointments — Book online for guaranteed instant technician assignment on arrival.
  • Mail-in service — Average turnaround: 24–48 hours from receipt.
  • Mail-in diagnostic fee: $40 mail-in diagnostic fee, paid when you order your kit. If we repair your device, the full $40 is credited toward your repair. If your device can't be repaired, or you decide not to go ahead after your quote, we keep the fee to cover diagnosis and return shipping.
  • Canceling your kit order: The $40 diagnostic fee is credited toward an approved repair. If you cancel before your kit ships, you get a full refund. Once your kit ships, we keep the full $40. We pay return shipping.

Frequently Asked Questions

How long does a screen replacement take?
Most screen replacements are done in 30–45 minutes.

Will I lose my data?
No. Screen, battery, and charging port repairs don't touch your data. We always recommend backing up before any service.

What parts do you use?
Genuine OEM-grade and Premium High-Brightness OLED/LCD assemblies — all covered by our lifetime display warranty.

What are your hours?
Monday–Saturday, 9:00 AM – 7:00 PM local time. Closed Sundays.